Terms and conditions
This disclaimer applies to all of the content on our website, including wellness guides, Magical Medicine ‘in the journal’ Blog, infographics, printable material, photos and videos. By participating and engaging with the Magical Medicine website and any educational or informational material provided by Magical Medicine Ltd, you agree and acknowledge the warnings and disclaimers provided here.
The content provided by Magical Medicine Ltd is purely educational and is not meant to diagnose, treat, or prevent any disease. The content provided by Magical Medicine Ltd is for information and education purposes only. It does not replace advice by a personal health care provider. We make no claims or warranties to cure, treat, or prevent any disease or condition.
By agreeing to engage with the Magical Medicine Ltd content, you acknowledge that there is a possibility of misunderstanding or misinterpreting the information, physical injury, emotional distress, and/or death when using any diet, fitness, or lifestyle protocol. You assume the risks and take personal responsibility for your health and well-being and release Magical Medicine Ltd from any such liability.
If you experience any pain, discomfort, or anything outside of your norm, please seek professional advice immediately. Never neglect the advice of your personal health care provider.
Legal Disclaimer
Welcome to the Magical Medicine Website (the "Website"). By accessing or using the Website, you agree to be bound by the terms and conditions outlined in this Legal Disclaimer. If you do not agree with any part of this disclaimer, please do not use our Website.
7.2 Restrictions You may not modify, reproduce, distribute, create derivative works from, publicly display, or exploit any of the content, features, or functionality on the Website without our prior written consent.
Privacy Policy
Information We Collect
How We Use Your Information
We use the collected information for various purposes, including to:
The content provided by Magical Medicine Ltd is purely educational and is not meant to diagnose, treat, or prevent any disease. The content provided by Magical Medicine Ltd is for information and education purposes only. It does not replace advice by a personal health care provider. We make no claims or warranties to cure, treat, or prevent any disease or condition.
By agreeing to engage with the Magical Medicine Ltd content, you acknowledge that there is a possibility of misunderstanding or misinterpreting the information, physical injury, emotional distress, and/or death when using any diet, fitness, or lifestyle protocol. You assume the risks and take personal responsibility for your health and well-being and release Magical Medicine Ltd from any such liability.
If you experience any pain, discomfort, or anything outside of your norm, please seek professional advice immediately. Never neglect the advice of your personal health care provider.
Legal Disclaimer
Welcome to the Magical Medicine Website (the "Website"). By accessing or using the Website, you agree to be bound by the terms and conditions outlined in this Legal Disclaimer. If you do not agree with any part of this disclaimer, please do not use our Website.
- No Professional Advice The content on this Website is for informational purposes only and does not constitute professional advice. Always seek the advice of a qualified professional with any questions you may have regarding a specific issue. Reliance on any information provided by the Website is solely at your own risk.
- Accuracy of Information While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the Website or the information, products, services, or related graphics contained on the Website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
- Limitation of Liability In no event will we be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Website.
- External Links The Website may contain links to other websites which are not under the control of the Magical Medicine. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
- Endorsements Any reference on this Website to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise does not necessarily constitute or imply its endorsement, recommendation, or favouring by the Magical Medicine.
- Changes to the Website We reserve the right to make additions, deletions, or modifications to the contents on the Website at any time without prior notice.
- Intellectual Property
7.2 Restrictions You may not modify, reproduce, distribute, create derivative works from, publicly display, or exploit any of the content, features, or functionality on the Website without our prior written consent.
- Governing Law This Legal Disclaimer shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. Any disputes relating to this disclaimer shall be subject to the exclusive jurisdiction of the courts of England and Wales.
- Prohibited Conduct You agree not to:
- Use the Website for any unlawful purpose.
- Engage in any conduct that could damage, disable, overburden, or impair the Website.
- Use any automated system or software to extract data from the Website for commercial purposes ("screen scraping").
- Attempt to gain unauthorised access to any part of the Website or any systems or networks connected to the Website.
- Interfere with the security or proper working of the Website.
- Contact Information If you have any questions about this Legal Disclaimer, please contact us at info@magicalmedicine.com
Privacy Policy
Information We Collect
- Personal Information We may collect personal information that you provide to us directly, such as your name, email address, phone number, and any other information you choose to provide when you:
- Register for an account
- Subscribe to our newsletter
- Contact us through our contact form or email
- Participate in surveys or promotions
- Usage Data We may also collect information about how you access and use the Website. This may include your IP address, browser type, operating system, pages visited, time and date of visits, and other usage data.
- Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use the collected information for various purposes, including to:
- Provide, operate, and maintain the Website
- Improve, personalise, and expand the Website
- Understand and analyse how you use the Website
- Develop new products, services, features
- Send promotional emails, surveys or request feedback
- We do not pass on your details to any third party or organisation
Delivery and Returns
Royal Mail Tracked 48 | Free over £30 or £3.99
Royal Mail Tracked 24 | £1.99 (orders over £30) or £6.99
*Order must be placed before 12pm for same-day dispatch. Any orders received after 12 pm will not be dispatched until the next working day (this excludes orders placed on Fridays after 12pm, weekends and Bank holidays).
International Delivery
Currently, we do not ship overseas.
Lost or Delayed Orders
Our delivery partners consider a UK parcel lost if undelivered within 14 working days. Please allow this time to pass before requesting a replacement. Please allow extra shipping time if you live in a remote location or island. Weather conditions, strikes, COVID, and busy holiday periods may impact delivery times.
Incorrect Address
Please ensure your address details are accurate. If an incorrect or incomplete address leads to a returned parcel, we’ll issue a refund excluding shipping. For orders with free shipping, a £3.99 deduction will apply.
Damaged or Faulty Items
We understand how disappointing it is to receive a damaged. If your order arrives damaged, please contact us by submitting a request here (link to contact us) with your order number, a description of the affected items, and any photos of the damage.
If the package is visibly damaged upon delivery, let the courier know you’d like to sign for it as "received damaged."
To help us resolve quality concerns, please inspect your items as soon as they arrive. If you notice damage after unpacking, notify us within three days of delivery for a replacement. We may require the faulty items to be returned for investigation and will happily provide a replacement or refund in these cases.
Returns Policy
At Magical Medicine, we aim to provide you with an exceptional shopping experience. We’re absolutely passionate about our products, and we’re confident you will be too! We offer a 14-day satisfaction guarantee to allow time to assess whether you love the product as much as we do.
Should you find that our products do not suit your needs, just contact us info@magicalmedicine.com within 14 days of your purchase and our team will help you process the request.
If you wish to return an item, you have 30 days from the date of receipt to send back any unwanted products that have not been opened or used, provided they are sealed and in their original packaging.
If you have any concerns about product quality, please contact our Customer Service team (link to contact us) within 3 days of receiving your order.
Assessment & Refund Timeline
Returned items are inspected upon receipt. We aim to complete all refunds within 14 days of receiving the returned item.
Order Cancellations
Orders can be cancelled online before payment is completed. If the order has already shipped, the postage charges cannot be refunded.
For questions or support, our team is ready to assist through our Contact page.
Royal Mail Tracked 24 | £1.99 (orders over £30) or £6.99
*Order must be placed before 12pm for same-day dispatch. Any orders received after 12 pm will not be dispatched until the next working day (this excludes orders placed on Fridays after 12pm, weekends and Bank holidays).
International Delivery
Currently, we do not ship overseas.
Lost or Delayed Orders
Our delivery partners consider a UK parcel lost if undelivered within 14 working days. Please allow this time to pass before requesting a replacement. Please allow extra shipping time if you live in a remote location or island. Weather conditions, strikes, COVID, and busy holiday periods may impact delivery times.
Incorrect Address
Please ensure your address details are accurate. If an incorrect or incomplete address leads to a returned parcel, we’ll issue a refund excluding shipping. For orders with free shipping, a £3.99 deduction will apply.
Damaged or Faulty Items
We understand how disappointing it is to receive a damaged. If your order arrives damaged, please contact us by submitting a request here (link to contact us) with your order number, a description of the affected items, and any photos of the damage.
If the package is visibly damaged upon delivery, let the courier know you’d like to sign for it as "received damaged."
To help us resolve quality concerns, please inspect your items as soon as they arrive. If you notice damage after unpacking, notify us within three days of delivery for a replacement. We may require the faulty items to be returned for investigation and will happily provide a replacement or refund in these cases.
Returns Policy
At Magical Medicine, we aim to provide you with an exceptional shopping experience. We’re absolutely passionate about our products, and we’re confident you will be too! We offer a 14-day satisfaction guarantee to allow time to assess whether you love the product as much as we do.
Should you find that our products do not suit your needs, just contact us info@magicalmedicine.com within 14 days of your purchase and our team will help you process the request.
If you wish to return an item, you have 30 days from the date of receipt to send back any unwanted products that have not been opened or used, provided they are sealed and in their original packaging.
If you have any concerns about product quality, please contact our Customer Service team (link to contact us) within 3 days of receiving your order.
Assessment & Refund Timeline
Returned items are inspected upon receipt. We aim to complete all refunds within 14 days of receiving the returned item.
Order Cancellations
Orders can be cancelled online before payment is completed. If the order has already shipped, the postage charges cannot be refunded.
For questions or support, our team is ready to assist through our Contact page.
